Privacy Policy
Effective Date: March 2026
Introduction
AmbiGen Biotech Co., Ltd. ("AmbiGen," "we," "us," or "our") is committed to protecting the privacy of visitors to www.ambigenbio.com. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding that data. By using our website, you consent to the practices described herein.
Data We Collect
We collect the following categories of information:
Contact Form Submissions
When you submit a contact form or visitor registration, we collect the information you provide, including your name, email address, phone number, company name, and message content.
Behavioral Analytics
We automatically collect usage data to understand how visitors interact with our website, including:
- Pages viewed and products browsed
- Time spent on pages and scroll depth
- PDF document downloads
- Outbound link clicks
Device & Technical Information
We automatically collect technical information from your browser, including:
- IP address
- Browser type and version
- Operating system and device type
- Screen resolution
- User-Agent string
Geolocation Data
We derive approximate geographic information (country, city, and coordinates) from your IP address using a server-side request to ip-api.com. This data is processed on our server and is not shared with ip-api.com in a way that identifies you personally.
How We Use Your Data
We use the collected data for the following purposes:
- To respond to your inquiries and provide customer support
- To analyze website traffic and improve our content and user experience
- To understand our audience demographics and geographic distribution
- To monitor website performance and diagnose technical issues
- To maintain records of business communications
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Cookies & Local Storage
Our website uses the following browser storage mechanisms:
- NEXT_LOCALE cookie — Stores your language preference (English or Chinese). This is a functional cookie essential to delivering content in your chosen language.
- admin_session cookie — Used exclusively for administrative access to the website's content management system. This cookie is not set for regular visitors.
- sessionStorage (Session ID) — A randomly generated UUID stored in sessionStorage to associate analytics events within a single browsing session. This identifier is not persistent — it is cleared when you close the browser tab and cannot be used to track you across sessions or devices.
- localStorage (Menu Cache) — Product category menu data is cached in localStorage to improve page load performance. This does not contain personal information.
We do not use third-party advertising cookies or cross-site tracking technologies.
Third-Party Services
Our website integrates the following third-party services:
- Google Maps — Embedded on our Contact page to display our office location. Google may collect data according to its own privacy policy.
- Google Fonts — We load the Inter font family from Google Fonts. When your browser requests these fonts, Google may receive your IP address and browser information.
- ip-api.com — Used server-side to derive approximate geolocation from visitor IP addresses. Your IP address is sent to ip-api.com's servers for this lookup.
We encourage you to review the privacy policies of these third-party service providers.
Data Storage & Security
All contact form submissions and analytics data are stored in Microsoft Dataverse, a secure cloud-based data platform. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.
Data is retained for as long as necessary to fulfill the purposes described in this policy. Contact form submissions are retained for the duration of any resulting business relationship and a reasonable period thereafter.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right of access — request a copy of the personal data we hold about you
- Right to rectification — request correction of inaccurate data
- Right to erasure — request deletion of your personal data
- Right to restriction — request that we limit the processing of your data
- Right to data portability — request your data in a structured, machine-readable format
- Right to object — object to the processing of your personal data
To exercise any of these rights, please contact us at info@ambigenbio.com. We will respond to your request within 30 days.
Children's Privacy
Our website is intended for business professionals in the diagnostics and life sciences industries. We do not knowingly collect personal information from individuals under the age of 16. If you believe that a child has provided personal data to us, please contact us and we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
AmbiGen Biotech Co., Ltd.
C-302, No. 288 Qinhuai Ave, Nanjing, China 211200
Website: www.ambigenbio.com